At Whiskers Cat Hotel, we operate on a per day booking system. This means that your booking duration is calculated from the day your cat checks in to the day you collect them, inclusive of both days. For instance, if your cat checks in during our opening hours on a Monday and you collect them during opening hours on Tuesday, it will count as a two-day stay. This system is designed to ensure that we have ample time to prepare for our next guests, as our luxury suites require extensive cleaning and preparation. It also helps us avoid any logistical issues, making sure each of our feline guests enjoys a seamless and comfortable stay. We appreciate your understanding and cooperation in this regard!

An additional $5 per suite, per day, during Peak Season: Summer, Thanksgiving Season, Christmas Season through New Years. Please book early to ensure availability.

At Whiskers Cat Hotel, we offer convenient reservation options for our valued clients. You can make a reservation online through our website or by calling our reception during business hours. To secure your reservation, we require a $60 non-refundable deposit. Please note that this deposit will be applied towards your overall reservation balance. This policy ensures your spot is guaranteed and allows us to better manage our bookings, ensuring a comfortable stay for all our feline guests. For further assistance, feel free to contact us directly.

To secure a reservation at Whiskers Cat Hotel, a $60 deposit is required. This deposit is non-refundable and non-transferable, intended to cover administration fees and to ensure that other clients are not disadvantaged. Once a cat's stay has begun, booking fees are not refundable. As a pet owner, you are responsible for payment of all days reserved, regardless of any changes or cancellations. This policy helps us manage our reservations effectively and provide the best possible service to all our guests.

At Whiskers Cat Hotel, we include a range of top-tier amenities and services to ensure your feline friend feels pampered and loved throughout their stay. Our complimentary offerings include: - *Love and Attention All Day:* Our dedicated staff ensures that your cat receives abundant care and affection. - *Complimentary Daily Amenity:* Choose from a daily brushout, massage, or exercise to keep your cat relaxed and healthy. - *Kitty Gram Photo Update:* Receive a photo update of your cat every 7 days, keeping you connected and informed about their well-being. - *Shelves & Ramp for Climbing:* Designed to stimulate your cat’s natural curiosity and agility, our shelves and ramps offer endless climbing joy. - *Kitty Sky Box:* Located 7 feet high, this perch allows your cat to observe their surroundings from a comfortable height. - *Cat Tree and Scratching Post:* Essential for play and comfort, these items cater to their scratching needs and provide mental stimulation. - *Soft Bed & Cozy Blanket:* Plush bedding ensures they have a comfy spot for restful sleeps. - *Litter Box:* Our litter boxes are scooped throughout the day, ensuring a clean and hygienic environment. - *Stainless Steel Bowls:* For food and water, maintaining cleanliness and safety. - *New Toy to Take Home:* As a special memento, your cat will receive a new toy to enjoy even after their stay with us. At Whiskers Cat Hotel, we strive to create a home-away-from-home experience for your cat, filled with comfort, enjoyment, and plenty of love.

At Whiskers Cat Hotel, we offer a cost-effective solution for families with multiple cats. When cats from the same family share a room, the first cat is charged the standard room rate, and each additional cat incurs an extra cost of $20 per day. It's important to understand that all the cats must get along to share a room peacefully. If the cats do not get along and need to be separated, each will require a separate room, and the standard room charge will apply to each room. This policy ensures the safety and comfort of all our feline guests.

At Whiskers Cat Hotel, we offer the convenience of early check-in or check-out between 8:00 am and 10:00 am, provided that you have given prior notice. Please note that during these hours, customers are not allowed to enter the premises. Upon arrival, simply ring the doorbell and wait for a Whiskers employee to assist you. Our staff will personally bring in or carry out your cat and any supplies you have, ensuring a smooth and efficient process. This policy helps maintain a serene environment for all our feline guests.

At Whiskers Cat Hotel, we offer flexible reception hours to accommodate your needs. Our normal pick up and drop off hours are from 10 AM to 2 PM, Monday through Saturday. For your convenience, we also provide curbside pick up and drop off from 8 AM to 10 AM, Monday through Saturday. Please note that clients may not enter Whiskers Cat Hotel during curbside hours; instead, please ring the bell upon arrival and a staff member will assist you. This system ensures a smooth and efficient process for both you and your feline friends.

Whiskers Cat Hotel is generally closed to visitors on Sundays; however, we understand that some situations may require flexibility. To accommodate our clients, we offer a Special pick up or drop off option on Sundays if scheduled in advance. This service comes with a courtesy fee of $25 per cat. Our Special Sunday hours for this purpose are from 11:00 AM to 1:00 PM. If you wish to utilize this service, please make arrangements ahead of time to ensure availability.

At Whiskers Cat Hotel, we pride ourselves on providing a serene and safe environment for all our feline guests. To maintain our high standards of care and security, we do not accommodate after-hours check-in or check-out. This policy ensures that our staff is fully available during operational hours to give your cat the attention it deserves. We understand that this may require some planning on your part, and we thank you for your understanding and cooperation. Regular business hours are designed to be as convenient as possible while prioritizing the wellbeing of your furry friends.

At Whiskers Cat Hotel, the health and comfort of all our feline guests is our top priority. If your cat is found to have fleas during their stay, we immediately take action to ensure a clean and pest-free environment. Our comprehensive process includes treating your cat for fleas, deep cleaning the room, and sanitizing all bedding with a special cleaner and hot water. This service ensures that your cat, as well as any other cats sharing the room, remain in a pristine and comfortable space. There is a fee of $50 for this service, and if additional cats share the room, they will be charged $25 each. Our dedicated team works diligently to ensure that every guest enjoys a happy and healthy stay at our hotel.

At Whiskers Cat Hotel, we happily provide the highest quality canned and grain-free dry food for $3 a day per cat. If you prefer, you can also bring your own food at no additional cost to ensure your cat enjoys their usual diet. For those who feed their cats a raw diet, we offer the convenience of a refrigerator and freezer to store raw food safely. This allows us to cater to your cat's unique dietary needs while maintaining their health and comfort during their stay with us.

Yes, Whiskers Cat Hotel provides boarding for cats that need extra care. Our trained staff can handle different special needs. Whiskers is able to accommodate cats with special needs with our TLC Package, and their stay can be just as comfortable and enjoyable as any other cat. When booking, please share details about your cat's conditions, diet, behaviors, and care routines. This way, we can make sure your cat has a comfortable stay. The Fee for this specialized care and monitoring starts at $10 per day. Detailed information on our TLC Package may be found here. Contact us with any questions, and we'll help make sure your pet's stay is safe and pleasant.

At Whiskers Cat Hotel, we provide an array of extra services to ensure your cat's stay is both enjoyable and fulfilling. For those with a penchant for treats, we offer Catnip Animals for $3.50, Wheat Grass for $6, and Pureed Churu Treats for just $0.75. If you'd like visual updates during your pet's stay, you can opt for an Email Photo Update featuring 3 photos for $10. Our spa treatments include a 15-minute massage or a 15-minute brush out, both priced at $10 each, to keep your feline friend relaxed and well-groomed. Additionally, we have a 15-minute playtime exercise session for $10, which can include various fun activities to keep your cat active and entertained. These extras are designed to cater to your cat's comfort, health, and happiness during their stay at Whiskers Cat Hotel.

Yes, to ensure the safety and well-being of all our feline guests, Whiskers Cat Hotel has specific requirements. All cats must be up-to-date on vaccinations, flea-free, and in good health. Additionally, unaltered cats over the age of six months cannot stay at Whiskers Cat Hotel. This policy helps us maintain a peaceful and harmonious environment for all our guests. If your cat is not yet neutered or spayed and is over six months old, we recommend discussing options with your veterinarian. We are committed to providing a serene and safe haven for every cat in our care!

Yes, we offer tours of our facility at Whiskers Cat Hotel and no appointment is necessary! You are welcome to visit us during our reception hours from 10:00am - 2:00pm, Monday to Saturday. During the tour, you'll have the opportunity to see our spacious and comfortable accommodations, meet our dedicated staff, and learn about the range of services we offer to ensure your cat's stay is enjoyable and stress-free. Our goal is to provide a safe and happy environment for all our feline guests, and we encourage you to come and see for yourself!

At Whiskers Cat Hotel, we take the health and well-being of your cat very seriously, especially when it comes to administering medications prescribed by a veterinary doctor. For oral medications, topical gels, trans-dermal gels, and suspensions, there is a $3 fee per administration. This fee does not apply to medications that can be mixed into your cat's food. Please note that we do not administer injections or subcutaneous fluids. Medications will be provided by the cat owner in the original container, labeled with veterinary information and directions. All medications are administered between 8:00 am and 6:00 pm to ensure your pet gets their treatment in a timely manner. Our trained staff follows precise protocols to ensure the safety and comfort of your cat during medication administration. By choosing Whiskers Cat Hotel, you can rest assured that your cat is in good hands, receiving the necessary care and attention for a healthy and happy stay. ​ If kitty is on a complicated medication schedule that is life-sustaining, or your kitty is known to become upset in an unfamiliar place, please board at your vet – it is far safer for kitty to be under their care.

To ensure the safety and health of all our feline guests, Whiskers Cat Hotel requires that all cats have up-to-date vaccinations before their arrival. Specifically, your cat must have a current Rabies vaccination and a current FVRCP (Feline Viral Rhinotracheitis, Calicivirus, and Panleukopenia) vaccination on file. These records should be uploaded to our online portal or emailed to us before drop-off. However, if your cat is 13 years or older, they do not need updated vaccinations, but they must have been vaccinated up to the age of twelve. This policy helps us provide a safe and comfortable environment for all our guests while accommodating the needs of our older feline friends.

At Whiskers Cat Hotel, long-term boarding is defined as stays of four weeks or longer, and we pride ourselves on offering extensive amenities and care to ensure your kitty feels at home. We provide twice-daily amenities at no extra charge, ensuring your feline friend receives pampering and attention throughout the day. Additionally, you will receive weekly photo updates so you can see how your kitty is doing while you're away. We offer a 20% discount on all food, treat, toy, and bedding purchases to make sure your pet has everything they need at a reduced cost. Kitties in our care are given love and attention all day long, ensuring their emotional well-being. To maintain a clean and healthy environment, your kitty's room, bedding, and blankets are cleaned and replaced every week. At Whiskers Cat Hotel, our priority is to provide a safe, comfortable, and enjoyable stay for your beloved pet, giving you peace of mind during long-term boarding.

At Whiskers Cat Hotel, we want to ensure that every room your cat stays in is impeccably clean and comfortable. If your cat needs to switch rooms or if you request a move to another room during their stay, we apply a deep cleaning fee of $35 per room change. This fee covers the cost of thoroughly cleaning and sanitizing the vacated room to maintain our high standards of hygiene and to provide the best possible environment for all our feline guests. Your cat's well-being and comfort are our top priorities, and this process ensures a seamless transition and a spotless space for every cat staying with us!